Here are what just a few of our clients have to say about my company, my technicians, and my service.  (All references are available upon request.)
"WONDERFUL! Noticed how careful you wereyour shoes when you entered the rooms that you shampooed. Re-vacuuming was a good idea. Knowing just that water is extracted so well. I felt positive about them doing a really great job. I disliked the fact that I didn't have coffee made for you. I appreciated the spot cleaner and the candle." Rosalie V.”
WONDERFUL! Noticed how careful you were. The fact that you wore those plastic covers on oelz, Wittenberg
“Your carpet cleaning decreased our allergy triggers!”
"Very impressed. My carpets looked new again and smelled very clean. Each of the last two visits was with exceptional friendliness. Cleaner carpets decreased our allergy triggers! I was very pleased with the information." Michell Witman, Lily --Rated 10
“I was very pleased when I came home and opened the door-- the house smelled clean.”
"I only knew about you through the flyers and I thought I'd give you a try. I'm so glad I did! I was very pleased when I came home and opened the door--the house smelled clean. No dog odor. The carpet looks like brand new & I'm wonderfully happy with the results. You got out all the filthy spots from our 4 legged buddy! I'll recommend you to all my friends and definitely have you back! It looks just great! Thank You!" Jearn Koszarek, Antigo
“We dealt with the owners of the company, throughout the entire process. We were looking for a miracle. Our expectations were met.”
"Excellent – Very Satisfied!! Friendly and courteous. The one benefit we mostly appreciated was we dealt with the owners of the company, throughout the entire process. We were looking for a miracle. Our expectations were met." Americinn Hotel & Suites, Jackie Christian, Rhinelander -- Rated 10
"Courtious, extremely good manners, detail minded, good work ethics. Delighted with the cleaning of sofa results and thrilled with clean carpets. Already used the spot cleaner with great results, candle--nice touch, information pkg. very helpful and informative. Shoe covings worked well also. Upholstery Cleaning -- For an older sofa, it looks good enough to use for awhile longer. It was all dried the next day and I was very pleased with that." Dale and Nona Arthur, Tomahawk -- Rated 10
"Always dependable and excellent quality service. I have never had a negative experience - on the phone advice and carpet cleaning in my home. I ran our of "Pet Pro Spotter" and used Resolve to clean up after a sick pet. It didn't work. Debbie helped me with advice so I was assured that I didn't ruin my carpet, until Randy could come and clean my carpet. I valued the over the phone advice and the follow up calls after the service --always consistent, The information is very detailed and helpful - helps me preserve my carpeting and keep it clean intil my next cleaning." Michelle Greb, Three Lakes -- Rated 10
"I feel your company does a great job with the cleaning and also dealing with phone questions. One thing that did impress me was the weather watch for air dryness. Thank You! Also the fact that you would move the furniture, as that becomes more important the older I get. My capreting looks and feels new again and the stain treatment gives me peace of mind when I get alot of company. You exceeded alot of my expectations. The spot removal is a great gift and works really well." Margaret Vrastiak, Minocqua -- Rated 10
"Very nice, but you didn't wear your tie here. Very impressed and I already passed out one of your (New Clients Only) forms @ The Cancer MYG. last night. Father and son team, very pleasant. very professional, on time, and great cleaning.Your pink flyer was very informative and you were very nice when I called. Everything was A# one. Upholstery Cleaning -- It looks brighter, smells clean, and dried fast for TV in the evening." Marty Navitt, Woodruff -- Rated 10
"Very efficient, fast, courteous. Came early, but were ready to proceed. They moved our furniture carefully and efficiently all the while giving us tips on how to keep the carpeting maintained." Delou Bricco, Polar -- Rated 10
"Very satisfied - fast - thorough - pleasant and helpful hints - also prompt. Randy got out the black marks from in front of the cold air returns. I like the printed materials that I can refer to when needed. Sometimes short term memory loss makes me question what he said or what I should do for a problem. I expecially enjoy the newsletter with the helpful hints and trivia type interesting information. Upholstery Cleaning -- You got rid of the matted down look (worn) and also the oils at the headrest." Eleanore Schuetz, Tomahawk -- Rated 10
"My house feels very clean afterwards - Family has less allergies and astma - looks clean and new. " Mary Uhlarik, Rhinelander -- Rated 10
"Very nicely done. You do a super job.My carpets couldn't live without you! I like the Free pet spotter bottle, that you tried to get out old stains, and you were very fast to help with our basement water - back-up. Always a great job done, friendly, and humorous." Cindy Bushman, Galloway -- Rated 10 +
"Excellent! Immediate response! We liked the booties and the spot removal. You gave a clear explantation if work to be performed, gave courteous responce to questions, and followed up after the cleaning. We listed our house for sell and needed carpets cleaned. You scheduled the next day and did the wprk.--Unbelieveable Performance!!!" Gary Olson, Woodruff -- Rated 10
“They even used corner protectors to protect baseboards and corner drywall when extending hoses.”
"Nice guys! Very sociable and friendly. Conscientious. Informative. Everything looks wonderful. Bag, spot remover, and candle was a nice touch. The techs knew I had just redecorated with new carpet in the main area of my house, new paint, etc. and were very careful with their hoses, tracking in, etc. They even used corner protectors to protect baseboards and corner drywall when extending hoses. My old carpets now don't have to be ashamed to live with the new areas of carpet. Randy patiently took the time to give me lesson on fibers, carpet wear, etc. before beginning. Also, you got old stains of unknown origin out of my son's bedroom carpet. They even stayed longer than planned, since I added a lot of carpet to be done."

Upholstery Cleaning: "I decided at the last minute after Randy got here to clean my furniture - am I glad I did! The colors are so much brighter and my 10 year old ottoman looks like new!" Ann Hussong, Tomahawk -- Rated 9
“They look better than new.”
"Great company, very knowledgeable! I was happy with the clean carpets and they look better than new. Great job! Very pleased" Sherry Thrun, Birnamwood -- Rated 10
“No other company treated us 1/2 that good.”
"We were Extremely impressed. I was happy with the overall cleaning process, but the pre-raking of pre-spray did wonders to our rugs. We valued your keeping in touch with us by phone (if you’re running late or when you’re on your way). We hate to wait without being notified. After the job was done I went into the bedroom and closed the door. I knew they did a good job in bringing up the nap on the rug, because the carpet was higher than the bottom opening of the door. The door dragged on the carpet nap, which made me pleased. Your friendliness and bits of information were great. The flowers and coffee were awesome. No other company treated us 1/2 that good. Very pleased--Never ever were we treated in your manner." Evelyn Rajkovich, Rhinelander
“You made them look like new.”
"You're the best! Randy - Your PR is GREAT! Randy / Jeremy work fast, efficient & thorough as a team. Very informative! My sofa and chair had never been cleaned - was in storage for several years - I thought they would never be clean again. How wrong I was! You made then look like new - Thank You!" Bonita Obirek, Tomahawk
“I valued a healthier, cleaners home and less dust and allergy problems."
"You did an excellent job! I was happy with the clean carpets. I valued a healthier, cleaner’s home and less dust and allergy problems." Sharon Seis, Schofield -- Rated 10
“My allergies have much improved!”
"Courteous, friendly, cheerful, & efficient. I was happy with the gifts you leave for the customers and the speed with which you do your job. I valued the follow up cleaning of carpets with only a charge for the protector. My allergies have much improved! I was pleased with my upholstery cleaning, nothing faded, the smell is great and clean." Judith Galecke, Antigo -- Rated 10
“They were very fussy.”
"Very Good! they worked hard to get spots out. and were very fussy. The job was as good as expected." Arlene Henderson, Birnamwood -- Rated 10
"Wonderful job! It's just nice to have a thoroughly cleaned carpet."
"Wonderful job! It's just nice to have a thoroughly cleaned carpet." Gerri Bennetts, Antigo -- Rated 10
“They care about my carpets.”
"Very positive / seems like you care about my carpets. I liked the reduced rate on the 6 month cleaning; I'm likely to clean the carpets more often." Jean Keuer, Minocqua -- Rated 9-10
"They did a great job!”
"They did a great job! I had a new patch in my rug and it was very noticeable. Can't see the patch now. Upholstery Cleaning: Clean and fresh. Looks like new." Dorothy Hanson, Elcho - Rated 10
“I thought I had to replace it - it now looks brand new!"
"Very professional and thorough. The blue carpet above the garage looks brand new - I thought I had to replace it - it now looks brand new!" Barbara Yoder, Rhinelander - Rated 10
“You treated our home like it was yours!”
"Awesome Job! You treated our home like it was yours! You put shoe covers on to keep the rest of my home clean - Thanks! I received the cleanest carpets possible." Cathy Connor, Antigo - Rated 10
“Excellent people to do business with.”
"Quite positive! Excellent job on carpets. Excellent people to do business with. Professional job on carpet cleaning. I knew you would live up to your newspaper advertising. "Michael Augustyn, Antigo - Rated 10
“Better than I expected. I liked your caring attitude.”
"Excellent job - Better than I expected. Efficiency, friendliness, caring attitude. I have this feeling that NOW my carpeting is healthier than when new! Upholstery Cleaning:I didn't think it would be such a good job, compared to others." Evelyn Gessler, Harshaw - Rated 10
“Our carpet looks like new again.”
"Very good! You removed 3 stains and gum from carpet. Our carpet looks like new again and our carpet is very light in color, so stains are easy to see / hide. I valued the leather bag- used almost daily for caring items for our own business. I was hopeful the stains and glue would be removed and they were. Also over all clean feel of carpet would be restored and it was. " Tomas Moris, Crandon - Rated 10
“My 1st experience and it was wonderfully done.”
"Very polite! Clean Carpets! Happy with everything. My 1st experience and it was wonderfully done. I expected 100 % cleaning and that was met." Milissa Gilman, Eagle River - Rated 10
"A very good company. In cleaning the bathroom carpet, it was a very neat job."
"A very good company. In cleaning the bathroom carpet, it was a very neat job." Delores Lettau, Wittenberg -- Rated 10
“You gave me a refund (that I wasn't ever aware of).”
"I am very pleaded with your work. It appears as though y you got a major red wine stain out of my very light carpet. You gave me a refund (that I wasn't ever aware of) a year later. You could have easily kept that $40.00. I really appreciated the "No Brainer Program" Wonderful! Upholstery Cleaning: After 10 years of "no" cleaning, my furniture looks great!" Nancy Volk, Wabeno -- Rated 10
“They explain each step of the cleaning process.”
"Very good! They took time to get acquainted and explain each step of the cleaning process. The telephone calls were very informative. You gave me information about cleaning and mailed me information to help me prepare for the cleaning. I thought is would take a long time and that you would leave the carpets wetter." Gertrude Walentowski, Monico --Rated 9
“Pleasant and helpful staff.”
"Great results! Pleasant and helpful staff. Felt certain that you will do a good job and return if necessary. Thank You!" Liz Vander Bloemem, Rhinelander -- Rated 10
“We had an orange Popsicle stain that I thought was permanent.”
"I enjoyed working with all of you! We had an orange Popsicle stain that I thought was permanent. Randy worked on it and it's gone! Thanks Randy. I appreciated the spot remover and spot remover guide. Upholstery Cleaning: Great smell and you did it for Free." Kathy Szews, Birnamwood -- Rated 10
"Super Job! Friendly people! Carpets look new again.”
"Super Job! Friendly people! I value getting my carpets cleaned often. Carpets look new again. " Mary Ann Cook, Pelican Lake -- Rated 10
"Did a good job! Went through process before doing job.
"
Did a good job! Went through process before doing job. On time, good job & fast, Everything was fine." Ray Temblay, Tomahawk -- Rated 10

“The furniture cleaning was nice.”
"Very good! You moved furniture if necessary, very congenial. Cleaned the furniture as well and a nice clean carpet. You sounded honest and sincere. The furniture cleaning was nice and clean and not real wet." Joel Kuhrner, Tomahawk -- Rated 10
“A business that seems to value their customers.”
"Very professional and prompt! Finally a business that seems to value their customers and are dedicated to doing a good job. I was very pleased with communications." Lonna Smith, Woodruff
"Best job I've had done on my carpets."
"Best job I've had done on my carpets." Bob Bloecher, Eagle River
“Very helpful!”
"Very impressed from the time I set up the appointment. Very helpful explaining the different packages and what to expect. I have learned a lot more about carpet care. I appreciated the packet of material. I hoped to get some stains out, but I was afraid they were set to long. The stains came out!" Kathy Szews, Birnamwood
“But these where the best results!”
"My carpet has been cleaned before, but these where the best results I have had. I was hoping for the type of results I got, but didn't expect it." Judy Shephard, Rhinelander
"You are very sincere, produced professional results.”
"You are very sincere, produced professional results. I was particularly grateful for the literature. It had been at least 2 years since I have, had the carpet cleaned (professionally).I was really pleased with the results. Your instructions for continued care by the homeowner illustrated to me that you care about future association with your clients." Jane Wisniewski, Rhinelander
“Didn't know what to expect before the first cleaning-- now I know we'll get a good job.”
"Great job & great service. Able to get spots out near registers from the wood heat. Didn't know what to expect before the first cleaning--now I know we'll get a good job. No dislikes-very satisfied." Tom Weizenicker, Tomahawk
“The carpet is probably cleaned better than it ever was in the past and I've had lots of different companies.”
"Excellent service. I was very pleased. The carpet is probably cleaned better than it ever was in the past and I've had lots of different companies. Even though it was old and I considered replacing it, I think I'll leave it for now. Great job on spot removal." Mary Samz, Argonne
"The best! They are very thorough.”
"The best! They are very thorough. They do what is expected of them, they clean everything very well. I expected the best with them." Mae Sloan, Hazelhurst
“You got rid of my dog odor.”
"Very satisfied. Just great service-pleasant technicians. You got rid of my dog odor. My carpet is old and I plan on replacing it, now it looks great again. Very pleased how it turned out. It smells great. Great service!" Penny Huffman, Rhinelander
“What a very nice thing to do: the flowers, candle, etc.”
"Completely satisfied, very professional with equipment, neat. What a very nice thing to do: the flowers, candle, etc. I knew you'd do a bang-up-job because we were satisfied the first time we had you do our carpet", Evelyn Perry, Rhinelander
"Very impressed, the carnation was a special touch", Mary Phillip, Rhinelander
"I was pleased about the service, the work that was done and the personal attention when I asked questions.”
"I was pleased about the service, the work that was done and the personal attention when I asked questions. There was an unusual stain on the rug and Randy worked hard to get it out--the carpet looks great! I needed the carpet cleaned on a specific day and you worked hard to fit me in, even if you had other jobs to do. I wanted clean carpet and I got it! Randy explained things very well. The web page was very helpful to me. I like being able to find out info before I commit to anything. It was well laid out and basically easy to use. I was treated like someone important from the moment I called and the gift bag just kept that up." Sandy Hanke, Wittenberg

“My dog threw up all over, but you made my carpets look and smell great again.”
"It's the best; the carpet looks good, feels good and smells good when they got done with the cleaning. We had a sick dog; he threw up all over the carpet. You make the carpet smell good, and a couple of spots were bad and Randy got them all out. I knew they would be good as this is the third year Randy has cleaned my carpets. I was totally satisfied." Dawn Sus, Gleason
“I can't believe how nice my carpets turned out.”
"It is great! I can't believe how nice my carpets turned out. Very professional, friendly and polite." Margaret Rageth, Antigo
“I was made to feel that my business was appreciated.”
"Very Impressed! Not only was my carpet cleaned to perfection, but I was made to feel that my business was appreciated. My satisfaction was most important. The soiled areas in my carpet vanished. I was informed of every step of the process." Erik Torkelson, Manitowish Waters
“ I wasn't sure much could be done with my kitchen or living room carpet. I was wrong."
"Excellent! Professionalism of the men when they first entered the house to measure carpets. I didn't think the kitchen carpet could ever be cleaned, as well as a 60's orange shag that had never been cleaned professionally. It looks GREAT. I still love it. I wasn't sure much could be done with my kitchen or living room carpet. I was wrong." Carolyn Thornton, Rhinelander
“ I got a lot of great info."
"The guys were very nice and did a great job cleaning the carpets. My major stains came out of the carpet. My expectations were met. During the home sport and travel show I got a lot of great info." Carla Gerstenberger, Tomahawk
“They were very informative on what to expect.”
"I think your company is doing a wonderful job. I was happy with the fact that they moved the furniture for me. It was a good cleaning job and I was pleased with it. They were very informative on what to expect. The fellows were friendly and polite!" Cecilia Pazdernik, Rhinelander
“I don't get sick looking at them anymore.”
"Terrific! Very friendly, professional, thorough and quick! The phone calls to keep me up to date with our appointment. I am very happy to let my 5 year old daughter play on clean carpets! They brighten the room up! I don't get sick looking at them anymore. I didn't think my carpets would be as clean as it came out." Cathleen Fudala, Arbor Vitae
“Our son asked if we had gotten new carpeting."
"Excellent job-professionally done-The guys were friendly and did an excellent job-Carpet look like new. Fresh, clean carpet and all the stains are gone. Our son asked if we had gotten new carpeting." Delores Alsteen, Rhinelander
“I will definitely try to encourage more of my friends to use your service."
"It looks great! Very pleasant young men to do the work, and they did a very good job! I've use the free spot cleaner. It does a good job. The flowers were a surprised gift. I will definitely try to encourage more of my friends to use your service." Rose Marie Koth, Tomahawk
“I expected a thorough clean carpet and that is what I got."
"Very professional, prompt and thorough! I just enjoyed having a clean carpet especially on the stairs-the flower and stain remover were a pleasant surprise, to. I expected a thorough clean carpet and that is what I got." Sharon Wilke, Wausau
“We value your reasonable price and a carpet that's like new.”
"Very satisfied! Appreciated your thorough explanation of what you are going to do. We value your reasonable price and a carpet that's like new. We expected a super job from our interview with you at the Home Show. We were very pleased with your information we received." Connie and Bev Chilicki, Rhinelander
“Very Professional and efficient! The flowers and the gifts were a nice special touch.”
"Excellent! Very Professional and efficient! The flowers and the gifts were a nice special touch. From past experience I knew the job would be done expertly." Sheryl Wojnowiak, Birnamwood
“You renewed and refreshed our carpet."
"Very Good! Professional, polite, and detailed! You renewed and refreshed our carpet." Daniel Krejci, Rhinelander
"Excellent! Promptness, thoroughness, friendliness! Couldn't have been better." Dolores Hallisy, Antigo
“We valued your timely, efficient approach to the process & responsiveness to our needs."
"Excellent Service! You did such a great job. (The flower was a nice touch!) We valued your timely, efficient approach to the process & responsiveness to our needs." Don and Jan Werra, Minocqua
“I was ready to replace my carpet and decided to call Soft Touch.”
"Excellent! My dog was ill and I tried everything to remove the stains from my carpets. I was ready to replace my carpet and decided to call Soft Touch. They immediately gave me advice and sent me materials (spot removal) to tie me over until they could get here. I thought that I'd need to replace my carpet, but a phone consultation and sending me materials (spot removal) within 2 days helped to pre-treat and prevent additional expense of cleaning. Yes, they even did a follow up and agreed to come back if the stain reappeared within 2 weeks." Michelle Greb, Three Lakes
“We appreciated the Thank You Gifts.”
"Excellent! Pleasant, worked fast! We appreciated the Thank You Gifts and cleaning under the furniture. We were hoping the work was as good as the brochure stated." Paster & Mrs. Joel Kuhner, Tomahawk
“You are very professional-did the work-explained everything and were courteous"
"Very Good! The carpet looks clean. You are very professional-did the work-explained everything and were courteous" Marge Greb, Three Lakes
“I valued a clean carpet in every room…”
"Very efficient and thorough! I was happy with customer relation. I valued a clean carpet in every room and the house smells great and looks very clean. The cost for the service was very acceptable." Janet Jakubowski, Rhinelander
“You came in while I was at work and got the job done.”
"You did a good Job! You came in while I was at work and got the job done. I didn't have to rent a big shampooer and take time out of my schedule to do the carpet. " Carol Boreen, Wittenberg
“The bottle of spotter came in Handy immediately (opps!!)”
"Great Job! Prompt professional, friendly! The bottle of spotter came in Handy immediately (opps!!) The flower and gift bag are a nice touch." Roxanne Platz, St. Germaine
“I didn't think all spots would be gone, but you did exceed my expectation."
"Very customer satisfaction oriented. The flower was a nice touch. My carpet cleaned satisfactorily. I didn't think all spots would be gone, but you did exceed my expectation." Joan Rychlock, Three Lakes
"Professionalism, attention to detail-courtesy-promptness!" Sarah Ralley, Minocqua
 “The courtesy and help, especially in connection with my pets.”
"Good, very professional! The courtesy and help, especially in connection with my pets. A good job. Very impressive!" Kay Baumgartner, Wabeno
“I was very, very pleased with the way our carpet looked after cleaning.”
"Very professional, friendly, & knowledgeable! I expect to recommend your company. The flower was a nice thing to do. I was very, very pleased with the way our carpet looked after cleaning. There was one tough spot I hoped would disappear, (and it did!)" Mary Ashe, Lac Du Flambeau
"Your service is very good and they thought about everything, including plastic slippers to use…”
"Your service is very good and they thought about everything, including plastic slippers to use until the carpets are dry. I was happy with the work they did. I got a clean carpet with all the extras." Joan Jones, Rhinelander
“You did a complete and through job."
"Great job you did, going out of your way to make your clients happy with the job. Friendly and professional staff. You did a complete and through job." Audrey Maki, Tomahawk
“Had other professionals clean my carpet before and it didn't look much better after they were done, so I was hoping to see a difference this time, and I did."
"Excellent! You have the knowledge on how to remove set in stains. Had other professionals clean my carpet before and it didn't look much better after they were done, so I was hoping to see a difference this time, and I did." Gayle Kadlec, Eagle River
“…it came out like new."
"Very good-I appreciate your promptness! I thought I would have to replace a badly soiled bedroom carpet, it came out like new." Norma Doering, Summit Lake
“I liked the explanation of what was being done and why.”
"So far excellent service. I liked the explanation of what was being done and why. Fresh smelling, clean, fluffy carpets that look as good as new. I was hoping for clean and fresh carpets and it came out better than expected." Richard Obirek, Tomahawk
"Your service is fast, efficient, professional and friendly. My carpet looks great. Thanks!" Carol Arndt, Antigo
“They spotted pet urine where I thought it had been cleaned.”
Good workers and willing to clean messes. They spotted pet urine where I thought it had been cleaned. Smells good. I thought they did very good work" Laura McNutt, Crandon
“Never thought it would come clean - but it did!"
"Our very light living room carpet was completely spotted and stained from our 2 year old. Never thought it would come clean - but it did!" Michelle Hanke, Antigo
"Very good, happy with everything" Guy Chinnock, Woodruff
“I couldn't believe they would come out, but they did.”
"Excellent! Your cleaners do a great job! Last year we had some spots around our hot tub. I couldn't believe they would come out, but they did. A spot-free carpet!!!" Gwen Bickler
“I even feel it enhanced the look of the carpeting…”
"I had some questionable stains in the bedroom. Those were completely removed. The reminder letter received one-week prior was extremely helpful. I even feel it enhanced the look of the carpeting, especially in high traffic areas." Dawn Burandt, Wausau
“After seeing for myself some of the yuck that came off the furniture…”
"I was very pleased with the service and appearance after the cleaning. After seeing for myself some of the yuck that came off the furniture , I was so glad I chose the cleaning to be done professionally and not my own." Debi Donohue
“No high-pressure salesmanship.”
"Prompt and professional service. No high-pressure salesmanship. Rejuvenated carpet, clear of stains." Mary Winski, Antigo
"Its wonderful! The carpet look like new and the house smells so clean." L. Kallio-Schenzel, Rhinelander
“…explaining the value and reasons of calling before you see that your carpet is dirty!”
"I think you did a very nice job! I think it's a very nice feature that you leave a packet explaining the value and reasons of calling before you see that your carpet is dirty! When I called to set up the appointment, Debbie was very knowledgeable and friendly. She did everything to make this a good customer relationship." Sue Kessro
“…gives a great feeling every time you enter the house."
"Great job, great service. On time and the guys were very professional. A nice clean carpet in turn gives a great feeling every time you enter the house." Tina Basil, Eagle River
“You got the bad spots out of the rug which were very noticeable.”
"You did a good job and I would have you again. You got the bad spots out of the rug which were very noticeable. I an very well satisfied." Christine Kryshak, Tomahawk
"Called to make an appointment and received fast and very good service. We are very well satisfied." Bonnie Varekois, McNaughton
“It seems much cleaner.”
"I like the steam extraction. It seems much cleaner. You were prompt, polite and appreciated the spotting solution and flower. How nice!" Virginia Baker, Minocqua
"They took the time to become acquainted with me and my dog. Very through cleaning." Phyllis Manican
"Very positive experience" Janet Alesauskas, Lake Tomahawk
"Super clean rugs! Appreciated extra care in cleaning" Mrs. John Bartosz, Lac Du Flambeau
"You are real good. Did a great job on nine chairs" Judith Beilke, Birnamwood
"I was extremely grateful to have my carpets look new again. Thank You!!!" Melissa Bostwick, Bryant
“Didn't expect the carpeting to look so clean and bright.”
"Excellent! Do a very, very good work. Randy and Jeremy very polite. Didn't expect the carpeting to look so clean and bright. Couldn't be better! Verna Chervenka, Antigo
"Friendly, explains, fast. The job was done very well", William Egtvedt, Arbor Vitae
"Very Satisfied, I'm happy just to have it done and clean", Marian Fermanick, Antigo
"A job well done. Very good and professional", Charlotte Grillo, Eagle River
"Everything smells better and a lot of stains came out of the carpet. Thank you!", Karen Hegranes, Antigo
“Professional and deliberate systematic process to thoroughly clean our carpets.”
"Extremely impressed. Professional and deliberate systematic process to thoroughly clean our carpets. A desire to please your customer with a come back guarantee if needed", Deb Kidd, Rhinelander
"Carpet looks like new, beautiful, fresh smell", Mrs. Grace Koss, Antigo
"We were well satisfied. Liked the steam cleaning, the clean smell. Friendly staff.", Arleen Kuenzli, Rhinelander
"Nice smelling house. Answered questions about stains, carpet, etc." Nancy Laffin, Aniwa
"I always liked talking to Randy, a good job cleaning, no problems", Dan McNamara, Antigo
"Very pleased with the clean smelling furniture and carpets", Paul and Patti Lemke, Tomahawk
"Friendly, seemed to know what they were talking about…”
"Friendly, seemed to know what they were talking about (all the staff I talked with). I was very happy that I was able to have the carpets cleaned within a week of calling. I didn't have to wait a month", Jason Matsche, Wittenberg
"Pleased with the quality of carpet cleaning and an added touch of class (flower, coffee)", Dale Morehouse, Schofield
“…moved things an aged person couldn't move.
"They came when expected, moved things an aged person couldn't move. You have cleaned here before so I knew how good your service was", Thelma Moss, Antigo
"Looks good, very prompt", Joanne Nerenz, Woodruff
"Very Good. Very friendly, easy to deal with!", Douglas Nonnenmacher, Antigo - Rated 8
"Very careful and thorough…”
"Very careful and thorough, polite and respectful. You met and exceeded my expectations", Darlene Nueske, Wittenberg
"Low pressure, prompt, excellent job.”
"Low pressure, prompt, excellent job. Happy the oil stains from the chocolate lab were removed. Carpeting smells great and the protector guards against future stains", Peggy Orgeman, Rhinelander
"Very efficient and polite. The upholstery looked as nice as new", E.J. Schumitsch, Antigo
“We just trusted him!”
"I have known Randy for years, he's always been so nice and professional. We just trusted him! Our carpet looks almost new again. It's wonderful to turn the furnace on and know everything is clean. Happy with the overall professionalism and politeness. Value the respect shown to ones home, you were so careful. Even nice to our dog", Mike and Kathy Orlet, Antigo
"Very efficient, very polite and professional.”
"Very efficient, very polite and professional. Value the most having them move all the heavy things and putting them in place when they were finished. The flowers were a first and very nice", Ann Perry, Antigo
"Excellent, the carpet looked like new", Ruth Perry, Antigo
"We were treated like we were very important people…”
"We were treated like we were very important people and very friendly like you knew us for a long time, and your wife was very friendly on the phone. We were happy with the experience; they came wanting to help us out cleaning our carpets - great job, great service. We knew they would do a great job cause they knew what they were doing (very professional). Very, very pleased. We will refer you to all our friends", Audrey Popelka, White Lake
"Excellent job. Communication was great (before and after cleaning)", Nancy Pound, Rhinelander
“By the time you were done everything looked like it did they day I bought them."
"Excellent job, very pleased. A small braided rug with stains I didn't think would ever come out and you got them out. It's really a nice touch the little gifts you give, I really appreciate it. By the time you were done everything looked like it did they day I bought them", Julie Stewart, Antigo
“Very soft to walk on.”
"Very professional and friendly. Very clean carpet, it was 10 years old but looks like new. Very soft to walk on", Mary Ann Waldvogel, Aniwa
“…they helped put large items back in place"
"We thought you were very professional. You were very prompt and did a very good job. We really were happy that they helped put large items back in place", Norman Waszak, Tomahawk
“Trustfulness, that my carpet wouldn't be ruined.”
"I think that the carpet cleaning was wonderful. The spots on the living room carpet were gone and I was concerned with that. The benefits I valued the most: 1) Trustfulness, that my carpet wouldn't be ruined. 2) Satisfaction, from a job well done and knowing you’re knowledgeable about your cleaning." Michelle Witman, Lily
“They were prompt and did the job quickly.”
"I was very satisfied. They were prompt and did the job quickly. Pleasant, helpful and very efficient." Beryl Zastrow, Rhinelander -- Rated 10
“I received a beautiful clean carpet."
"Got all spots out, your people are very pleasant. I received a beautiful clean carpet." Ester Meyer, Lac Du Flambeau -- Rated 10
“…NO OTHER WORDS NEEDED!!!”
"I am very well pleased and satisfied--NO OTHER WORDS NEEDED!!!!! That they (Jeremy and his helper) would do a great job and I didn't have to be here, which I wasn't. I trusted them!" Lorraine Wilson, Antigo -- Rated 10
“I was happy learning that you’re moving up North.”
"Great! I was happy learning that you’re moving up North. Also the actual cleaning products and the dirt was sent to the truck. Very nice!" Rose LeClair, Rhinelander -- Rated 9
“I was so pleased that the spots came out.” and I am telling everyone what a GREAT JOB you did.
"I saw your ad in the paper and kept it for this summer. I registered at the home show and won a FREE cleaning. I was very hopeful about it really working. It did! I was so pleased that the spots came out. Hoped the carpet would look better and it did. Very pleased with the information. Your workers were very polite and professional (Jeremy and Jesse) My carpets look great! I had kept your ad from the Rhinelander Newspaper. When I won a Free Cleaning, I took out the ad again and was surprised it was the same company. So I had you in mind to call even before a won a cleaning. I am so pleased with the results. I have given away the two certificated and I am telling everyone what a GREAT JOB you did. Thank You! Lynda Bolte, Eagle River -- Rated 10
“I was happy to see that you cover your shoes.”
"Very good. Very quick. Very Clean. I was happy to see that you cover your shoes. I liked the clean carpet and that you tried to remove old, old stain. Cost effective." Roberta Jorgenson, Hazelhurst – Rated 9
“…the extended life of the carpet…”
"Did a professional job! I was happy with the price and the appearance of the carpet. I appreciated the referral coupon from one of your clients, also the extended life of the carpet I will receive by annual cleanings. My expectations were pretty much met. (Nice clean appealing carpets) Todd Schuhart, Wabeno--Rated 8
“Made us feel like you enjoyed doing your best for us.”
"Excellent job! Efficient--Made us feel like you enjoyed doing your best for us. The carpets are very Clean. You took out what looked like wear patterns. The carpets look great, you explained what you'd be doing--saying "Maybe" you couldn’t get wear pattern out. Thanks for being honest." Judy Boyle, Deerbrook -- Rated 10
"Good--Prompt--Helpful Information", Paul Bonderski, Hazelhurst -- Rated 10
“The staff was very professional, knowledgeable and caring while being very efficient so we would have the least amount of time with our household disrupted.”
"We are very pleased with your cleaning company. The staff was very professional, knowledgeable and caring while being very efficient so we would have the least amount of time with our household disrupted. The carpets look just like new. Our dirty carpets were cleaned on a very humid , rainy day, so drying was difficult. Thank your Randy for bring the extra fans out to the speed drying. We're grateful for the customer maintenance and care guide, I refer to it each time I get a stain. Thank you for sending us your newsletter--a good reminder for us to get the carpets cleaned." Joy Gillespie, Antigo
“Cleaning was excellent! Thanks for the flowers!”, Karen Ahlers, Deerbrook
"Very Good. Prompt, informative and on time of arrival." Donald Aggen, Wittenberg -- Rated 10
“After you cleaned the carpet that sticky feeling was gone.”
"I was very happy with your company. The young men who cleaned the carpet was very professional--warning us not to touch the one hose, explaining how to care for the carpet after the cleaning. The delivery of the flower at the end of the cleaning was a nice, personal touch. We had cleaned our carpet with a rental machine. We used the correct amount of shampoo and rinse the carpet 3 times with plain water. Our carpet was left with a sticky, tacky feeling which was coming off on our kid’s clothes and the vacuum. After you cleaned the carpet that sticky feeling was gone. Now my kids can play on the floor again without wrecking their clothes." Stacey Campbell, Antigo
“We value the new look our carpets have again."
"Very satisfied with the overall cleaning, friendly service and efficiency. We were happy with the thoroughness of the cleaning. We value the new look our carpets have again." Loretta Swan, Tomahawk -- Rated 10
"Great--reliable--on time--professional--We valued the thorough cleaning and the spot removal." Marie Flechner, Tomahawk -- Rated 10
"Good--well cleaned carpet!" Blanshe Radschureit, Antigo--Rated 9
“I was pleasantly surprised with the great job!”
"Excellent! I did not have furniture adequately moved from the rooms, however, Randy was extremely accommodating and took ton the task of making the rooms ready for cleaning--Thanks! I value the clean carpets:, fresh smelling w/o perfumes: stain removal, especially on lower level (Kids area) as well as extracting stains from the dining room and area rug. I was pleasantly surprised with the great job! Nothing to dislike! Very pleased with results." Carol Hoffer, Minocqua -- Rated 10
“You do excellent work! Our carpets look great!”
"Personable, courteous, knowledgeable of their work. You do excellent work! Our carpets look great! We were pleased that someone came out and gave us an estimate and that some one would follow up with us as to what is expected with the cleaning process. We like the local, prompt service. We were aware that you upgraded your carpet equipment. Consequently, we expected that our carpets would even look better after the cleaning process. We have no complaints. All expectations were expressed at the beginning. There were no surprises in the process. We were adequately informed of the process and all costs involved." Jess Wakefield, Aniwa-- Rated 10
“I actually thought it would be about the same as when I did it myself, but…”
"You did a wonderful job. Thought there would be a "chemical” smell, but it was a nice, fresh scent. I actually thought it would be about the same as when I did it myself, but it was truly much better--didn't know there'd be such a big difference." Barbara Arnold, Antigo -- Rated 10
“Your follow-up call was a nice surprise - Thank you for caring!”
"Excellent--Thank you so much for doing a wonderful job-- I will definitely call you again! I just felt like I knew you for a long time! You have great PR-Randy & Jeremy was so nice and friendly. I don't have to replace my carpeting, that was the best news for me. Never thought you would get it cleaned!! Just keep doing what you’re doing - Your follow-up call was a nice surprise - Thank you for caring!! Furniture smells fresh & clean. "Thank you" too for the "goodie" bag you left for me-that was a really nice surprise & gesture on your part." Milly Belluomini, Minocqua -- Rated 10
"Very Satisfactory! The spots on stairway are gone--Courteous service" Marjorie Phillips, Harshaw -- Rated 10
"Very thoughtful! You were very helpful with dogs in the house.”
"Very friendly, professional, and provide exceptional cleaning. During my carpet cleaning< randy removed a black grease spot on my carpet in an area that I didn't have him professionally clean. Very thoughtful! You were very helpful with dogs in the house. Courteous service, professionalism, knowledgeable of product & services they provide. Very informative. I had my couch cleaned-it looked & smelted great! Randy was very personable and easy to converse with & share my cleaning concerns with." Jody Brett, Rhinelander -- Rated 9
"They did a very good job and were very courteous.”
"They did a very good job and were very courteous. When the cleaning was complete the rug didn't seem too wet and dried quickly. I expected a good job because my sister was pleased with the service. Very satisfied!" Evelyn Henning, Rhinelander -- Rated 10
“…they told their mom they wanted to go home and clean their carpets because it was so soft to play on.”
"We are very pleased. We had some little children over that same day and when they left they told their mom they wanted to go home and clean their carpets because it was so soft to play on. Our hallway where there is a lot of traffic is CLEAN! I was glad it wasn't sopping wet. Excellent customer relations & service including the follow up call. FUN EXCITED PEOPLE! You gotta love that!" Janeen Thompson, Wittenberg -- Rated 10
"Good job, Impressed! You removed candle wax--I didn't know it was possible. Pleased with information." Carrie & Earl Roth, Summit Lake -- Rated 10
"Very good and reliable! We were happy with overall satisfaction .Expectations were met." Mitchell Bent, Antigo -- Rated 10
"Very good--very friendly. Newsletter is very informative." Ed Merten, Minocqua -- Rated
“It couldn't have been any better.”
"Very Good--We are very happy with your job and friendliness. It couldn't have been any better. Very much pleased with information. Upholstery Cleaning--It looked nice and felt better. We are real happy with your work and how you treated us. Thank You" Donald Hanke, Wittenberg -- Rated 10
"You did an excellent job and are honest with customers.”
"You did an excellent job and are honest with customers. I received a gift bag and FREE cleaning this year. I hoped you would do a good job and you did. Friendly too! Upholstery Cleaning--Very clean! " Berverly Kaker, Wabeno -- Rated 9
” I was not home but I was completely at ease letting you come into my house.”
"Great! Last year when I had a sick dog there had been several spots. I was worried the smell would not come out, but it turned out great. You guys are great. I was not home but I was completely at ease letting you come into my house. (Trust is very important and you have it) Thanks so much for the great job again this year!" Dawn Sus, Gleasson -- Rated 10+
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